Job : IT system administrator, Leading Business process service provider, Mumbai
Brought to you by : 3eIndia   26 Jun 2009 11:26 AM +0000
Industry : ITES / BPO / Customer Service
Role : IT system administrator
Functional Area : Hardware/Networking
Experience level:  2.0 to 8.0 years
 
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 Daily tasks:

Service desk tickets

  • restore files and mailbox
  • ID & DL creation & modification
  • printer access/folder access allocation & modification
  • Password reset

Back-up home folder on file server/mailbox on exchange server

Review antivirus logs & drive FM staff for closure.

Review pending SD tickets & keep tabs on SLA

Weekly tasks

Review CR and follow-up for PIR

compile artefacts for log looker

Monthly tasks

Back-up (offsite movement of tapes)

Compile artifacts for patch management/revalidation of IDs/TCP& IP scan

should hold a degree/diploma in engineering

should be MCSE certified

Design, housekeeping and incident and prolem solving

Contact information for IT system administrator, Leading Business process service provider, Mumbai:
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Leading Business process service provider
The company offers business performance improvement rather than just cost-savings and is a step closer to Business Transformation Outsourcing (BTO). Today, the company employs more than 30,000 people and has won several major awards for employee satisfaction, delivery excellence, innovation, and......